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BUSINESS INTELLIGENCE

Business Intelligence assists and guides the decision-making in organizations, providing efficiency and business agility. To enable this level of organizational development, we developed the following solutions:

BI - BUSINESS INTELLIGENCE

CRM - CUSTOMER RELATIONSHIP MANAGEMENT

DBM - DATABASE MARKETING

EPM - ENTERPRISE PERFORMANCE MANAGEMENT

BSC - BALANCED SCORECARD

KPI – KEY PERFORMANCE INDICATOR.

DATA WAREHOUSE, DATA MART´S, ETL and DATA MINING.

DASHBOARDS E REPORTING.

CONSULTING and TRAINING.

We set up the BI architecture observing the environment in your organization, avoiding the proliferation of tools and leveraging existing investments in IT.

Smart Solutions develops BI solutions for communicating the strategy to all areas, transforming the strategy into something real and measurable through indicators that reflect the performance of all sectors of the Organization.

One of the main problems faced by organizations that developed BI projects, was the limited use of the solution by users. So in all our projects have developed a mixed solution, which allows all types of users to have a productive experience with the BI environment, either by accessing the information through pre-formatted reports or through the BI "Self-Service. "

It is estimated that 70% of all work involving the BI part of ETL (Extract-Transform-Load). We work to identify, survey, specification and construction of all interfaces needed for perfect functioning of the BI system.

Knowing the importance of "front-end", we developed control panels (Dashboards) to visualize large amounts of information and indicators on a single screen ("one page sumary").

We have extensive experience in Oracle / Hyperion.

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